The Sapsan Train Serves its 40 Millionth Passenger
On March 3, the high-speed Sapsan train’s 40-millionth passenger arrived at Leningradsky Train Station in Moscow. The lucky passenger was Natalia Alekseevna Evgrafova, a 63 year old resident of St. Petersburg, who came to Moscow to visit her daughter. According to Natalya Alekseevna, while retired, she regularly travels on the Sapsan. Anton Petrov, the head of the High-Speed Directorate of JCS RZD, handed Natalia Alekseyevna a certificate celebrating her as the 40 millionth passenger. He also handed her other Sapsan train branded souvenirs. Anton Petrov noted that Russian Railways is working on developing client services and tariff policies to increase customer satisfaction. “We try to regularly conduct a variety of marketing and tariff promotions. For example, for Sapsan passengers traveling on March 8, tickets are available at a fixed cost,” said Anton Petrov.
Passenger demand for travel on the high-speed Sapsan trains is constantly growing. From January to February 2020, 812.3 thousand passengers traveled on Sapsan trains, 4.5% more than the same period in 2019. Currently, high-speed Sapsan trains make up to 30 trips between Moscow and St. Petersburg daily, and carry an average of more than 15,000 passengers per day. The travel time between the two capitals is approximately 3 hours 30 minutes.