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Customer Reviews

Sapsan train is considered to be the best high-speed train in Russia and probably the most comfortable way to get from Moscow to St. Petersburg or from Moscow to Nizhny Novgorod. See what past travelers have to say.

Ana Maria Valdivieso, Chile
May, 2018

We had an excellent trip, the train Is great, the staff Is very gentle and the departure and arrival time was very precise. We enjoyed traveling with russian raíl Sapsan.

Nickolay Ribal, Israel
October, 2017

Was very good, clean, professional and overall a good experience. The only reservation I have is the lack of power outlets - both mains electricity and USB. I've come used to these on other modern trains, and there's no reason not to have it onboard.

Dewi Sudarmastuti, Indonesia
October, 2017

The convenient way to travel, efficient and dependable on timing. The crews are hospitable, and informative. I used the on line booking, and its very easy and got response quickly The process of embarkation is also easy, the wagon is clean, spacious and comfortable. I used Business Class - and the food served were also good and tasty

Debora Engel Mikulincer, Germany
September, 2017

It was easy to make the reservations. The trip was comfortable and the train left and arrived on time. It was easy to find the seat places.

Josefina Gracia, Spain
September, 2017

It was very easy to buy the tickets, and the staff were very helpful with our enquiries and changes. It's also a confortable and quick way to travel. It could be cheaper if you buy the tickets in advance.

Meri̇c ULGEN, Turkey
September, 2017

It was excellent experience to travel with this company. We were very comfortable during the journey and stuff were always there to serve us and help us when we needed . We didn't experience any problem or delay on booking, finding them and leaving . I will definetely choose this company again if I ever have a chance to plan another journer in Russia !

Manuela Lupoli, Italy
August, 2017

I traveled with my husband from St Petersburg to Moscow with SAPSAN train. Excellent travel option: clean train, comfortable seats, extremely punctual, affordable price (I booked early in advance). I would just implement the WiFi service for all classes. Strongly recommended. Thank you for your service.

Daniel McTaggart, Australia
July, 2017

First experience travelling by train in Russia. Went from St Petersburg to Moscow. From booking tickets to actually travelling on the train, all was easy and perfect. Travelled business class, sat in business lounge in St Petersburg, arrived on train, plenty of space for luggage. Seats extremely comfortable and spacious. Our ticket included a meal and that was also excellent. Train arrived on time in Moscow. What's not to like!! Only complaint (not train related) was that we were hoping to get a good view of the countryside but too many trees close to the line.

Alice Weiss, USA
July, 2017

Great train ride from Moscow to St Petersburg. We chose business class. EXCELLENT! Comfortable seating, Steward service of meal,snacks, pillow etc,very nice. Easy to book on line. Highly recommend!

Sujata Coverley, UK
May, 2017

Great trip from Moscow to St Petersburg. I lived in Russia in the late 1990s and no such fast train between the two cities existed back then. Comfortable, punctual and reasonably priced. My only gripe is the Wi-fi didn't seem to be working on the day I traveled. But maybe that's no bad thing because instead of checking the internet, I looked out of the window at the Russian countryside.